My dog is only 2 weeks old and I am very upset about the quality. The description states that it is made very solidly, but I have not even subjected it to any mechanical influences, except when it falls and turns over by itself. It's very sad.
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Tell me, please, has the problem with the constantly falling off head when the dog falls been solved?
Thank you very much!
Hi,
The crack happens due to the uneven heat handling during injection molding. We are improving it in the new batches. Please write to support@petoi.com to request a free replacement.